Terms of Service

 Effective Date: [29/09/2025] 
Welcome to Terravae. By accessing or using our website, www.terravae.in (“Site”), or 
purchasing products from Terravae, you agree to comply with these Terms of Service 
(“Terms”). Please read them carefully. 
1. General Information 
• Terravae is an online retailer of clothing, including t-shirts, hoodies, bottoms , shirts 
and accessories. 
• All products are offered for sale subject to availability and acceptance of your order. 
• These Terms apply to all visitors, users, and customers of the Site. 
2. Account Creation 
• To make a purchase, you may need to create an account. 
• You must provide accurate and complete information. 
• You are responsible for maintaining the confidentiality of your account and 
password. 
• You agree to notify Terravae immediately of any unauthorized use of your account. 
3. Product Information and Pricing 
• Terravae strives to provide accurate product descriptions, images, and pricing. 
• Prices are inclusive of GST . 
• Terravae reserves the right to modify prices, promotions, and availability without 
prior notice. 
• Errors in pricing or product information may occur; we reserve the right to cancel 
orders with incorrect pricing. 
4. Orders and Payment 
• Orders are subject to acceptance by Terravae. 
• Payment must be made through authorized payment gateways (Razorpay, Cashfree, 
or COD). 
• By placing an order, you authorize Terravae to charge the selected payment method 
for the total amount including applicable taxes and shipping charges. 
• Payments are processed securely; Terravae does not store sensitive payment 
information. 
5. Shipping and Delivery 
• Orders are processed within 1–3 business days unless otherwise stated. 
• Shipping timelines are estimates and may vary based on location, courier service, or 
unforeseen delays. 
• Terravae is not liable for delays due to courier service or force majeure events. 
• Customers are responsible for providing correct shipping information. 
6. Exchanges 
• Exchanges are accepted within 7 days of delivery. 
• Items must be unused, unwashed, and in original condition with tags attached. 
• Personalized or final sale items are not eligible for exchange. 
• Terravae reserves the right to refuse exchanges that do not meet the above criteria. 
7. Intellectual Property 
• All content on the Site, including images, logos, text, and designs, are the property 
of Terravae or its licensors. 
• You may not copy, distribute, modify, or use any content without prior written 
permission. 
8. User Conduct 
• You agree not to: 
o Use the Site for illegal purposes or in violation of these Terms 
o Post harmful, offensive, or misleading content 
o Attempt to access unauthorized areas of the Site 
9. Limitation of Liability 
• Terravae is not liable for indirect, incidental, or consequential damages arising from 
your use of the Site. 
• Liability for any claim related to products is limited to the purchase price paid. 
10. Governing Law 
• These Terms are governed by the laws of India. 
• Any disputes will be subject to the exclusive jurisdiction of courts in India. 
11. Changes to Terms 
• Terravae may update these Terms at any time. 
• Changes will be posted on the Site with a revised “Effective Date.” 
• Continued use of the Site constitutes acceptance of updated Terms. 
12. Contact Information 
If you have questions regarding these Terms, please contact: 
Email: connect@terravae.in 
Website: www.terravae.in